A selection of resources which help understand more about health literacy, its impact and how we can help patients and the public understand more of what we tell them. Advice is also available from the UHL Patient Information Librarian, who can be contacted via the libraries.
 We offer a health literacy awareness training session which explores what health literacy is, why it is important and what can be done to improve our communications.
Accessible Information Standard
Information on the legal responsibility all NHS organisations have to provide appropriate information to people with disabilities.
Patient Information Forum
Provide many useful resources and courses.
Teach-Back: A technique for clear communication
YouTube video, by North Western Melbourne Primary Health Network, on this technique for helping to ensure patients have understood what they have been told..
Plain English Campaign
Provides advice on writing in an accessible way.
Visualising Health Wizard
Helps to find appropriate images to communicate risk to patients.
'Please, write to me' campaign guidance
Information on the Academy of Medical Royal Colleges campaign to improve letters to patients.
A to Z of NHS health writing
Suggested words and phrases to use when writing for patients and the public which are more likely to understand. Part of the NHS content guide.
Health Literacy Toolkit
Latest edition of a toolkit to assist with health and digital literacy skills.
Getting ready for a talk about your health: Easy Read Guide
Easy read version designed for people with a learning disability and autistic people
3 questions for better health: Easy Read Guide
Easy read version designed for people with a learning disability and autistic people
Readability checkers
SMOG (Simple Measure of Gobbledygook) readability formula
Paste in text and get an estimated reading age for your work.
NHS medical document readability tool
Paste in text and get advice on how to make your document more accessible.
Hemingway App
Highlights parts of your text that are too complex or have other barriers to understanding.
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